l44 Responsible Gaming — Stay Safe, Stay in Control
l44 believes that entertainment should have limits. On this page we discuss monitoring gaming habits, tools for self-protection, and how to get support when needed.
Gaming is for Entertainment, Not Stress
Betting or playing casino games at l44 should be enjoyed as a form of entertainment. However, in some cases a dependency on gaming can develop, which negatively affects personal, family and financial life. With this reality in mind, l44 has built several protective tools and made them available to every user.
We believe that genuine entertainment is only possible when the player is in full control. If you have any questions or concerns, many topics are explained in detail on our FAQ page. You should also read our Terms and Conditions carefully to understand what is expected when using l44.
Before you play, ask yourself a few questions: Am I playing within my set budget? Can I accept a loss calmly? Am I spending time gaming at the expense of family or work? If the answers feel worrying, the tools below can help.
l44's Commitment
- No account is opened for anyone under 21
- Option to set personal deposit and betting limits
- Self-exclusion requests actioned within 24 hours
- 24/7 live chat and email support
- All information kept strictly confidential
Ways to Keep Yourself Safe
l44 gives you full control over your gaming. The tools below can be activated at any time by contacting live chat.
Deposit Limit
Set a maximum deposit amount on a daily, weekly or monthly basis. Once a limit is set, reducing it takes effect immediately; increasing it requires a waiting period.
Bet Limit
Set a maximum amount you can place on a single bet. This helps prevent the tendency to place large bets impulsively.
Session Time Limit
Set how long you can play in one session. Once the time is up, your account will automatically go into a temporary break.
Loss Limit
Set in advance how much you can lose within a given period before play is stopped. This helps you avoid chasing losses after a loss.
Cool-Off Break
Temporarily close your account for 1 to 30 days. You will not be able to log in during this time, but the account will reopen automatically once the period ends.
Self-Exclusion
If you are experiencing long-term problems, request that your account be closed permanently or for an extended period. Once active, no promotional communications will be sent to you either.
Recognise When You Need to Stop
If you notice any of the following signs in yourself, consider seeking professional support.
Spending Beyond Your Budget
Developing a tendency to bet by setting aside essential daily expenses or by borrowing money.
Refusing to Accept Losses
Repeatedly playing to try to win back lost money and being unable to stop.
Impact on Family Life
Spending time gaming at the expense of family, friends or work, and hiding the truth from others.
Sleep and Health Problems
Playing late into the night, irregular eating and sleeping, and increasing anxiety.
Feeling Out of Control
Wanting to stop but being unable to, and the thought of stopping gaming coming to mind.
Financial Difficulties
Savings steadily declining, debt increasing, and hiding money matters from loved ones.
Where to Go for Help
If you are struggling, you do not have to face it alone. The following resources are here for you.
l44 Live Chat
Speak directly with our support team. Available 24/7 in Bengali and English. Live chat is the fastest way to request self-exclusion or set limits.
Email Support
If you want to explain your situation in more detail, write to l44's support email. Your confidentiality will be fully protected and we will respond as quickly as possible.
Family and Friends
Talk to a trusted family member or friend. Support from someone close to you can sometimes be more effective than professional help.
Professional Counselling
Seek help from a mental health professional or addiction counsellor. In Bangladesh, this service is available at government mental health hospitals and private counselling centres.
Keep Track of Yourself
Regularly write down how much you deposited, how much you lost, and how much time you spent playing. Being aware of your own habits is the first step in responsible gaming.
Close Your Account
If you feel that taking a break is not enough, contact l44 to request that your account be permanently closed. We respect this decision.
Practical Tips for Responsible Gaming
Before every session, set yourself a budget — this amount is money set aside for entertainment only, and losing it will not affect your family's daily life. The best habit is to use l44's deposit limit tool to set this budget in your account in advance.
Enjoy the game rather than chasing a specific win or loss figure. Accept both wins and losses as a normal part of play. If you suffer a significant loss in a session, take a break rather than placing more bets to recover it. The 'just a little more' mindset is often where problems begin.
Do not place bets while under the influence of alcohol or any other substance. Similarly, avoid playing when you are under stress, angry or feeling low. Your ability to make decisions is reduced in these states, and the chance of loss increases.
If you want to learn more about l44, read our About Us page — it discusses the platform's values and principles in detail. l44 always places users' long-term wellbeing above short-term revenue.
If other family members feel that your gaming habits are a concern, listen to them. The worry of a loved one often signals a problem before you recognise it yourself. Seeking advice from a professional counsellor in this situation is not a sign of weakness — it is a sign of responsibility.